connect:StartContactEvaluation

Write

connect:StartContactEvaluation is a Write access-level action in the connect service. Grants permission to start an empty evaluation in the specified Amazon Connect instance, using the given evaluation form for the particular contact. The evaluation form version used for the contact evaluation corresponds to the currently activated version. If no version is activated for the evaluation form, the contact evaluation cannot be started

Resource types

ARNs that connect:StartContactEvaluation can be scoped to in an IAM policy.

arn:${Partition}:connect:${Region}:${Account}:instance/${InstanceId}/contact/${ContactId} required
contact
arn:${Partition}:connect:${Region}:${Account}:instance/${InstanceId}/contact-evaluation/${EvaluationId} required
contact-evaluation
arn:${Partition}:connect:${Region}:${Account}:instance/${InstanceId}/evaluation-form/${FormId} required
evaluation-form

Condition keys

Keys you can use in the Condition block of a policy that grants connect:StartContactEvaluation.

aws:ResourceTag/${TagKey} String

Filters access by using tag key-value pairs attached to the resource

connect:InstanceId String

Filters access by restricting federation into specified Amazon Connect instances

Example IAM policy

A minimal policy that allows connect:StartContactEvaluation. Replace "Resource": "*" with a specific ARN to follow least privilege.

{
  "Version": "2012-10-17",
  "Statement": [
    {
      "Sid": "AllowConnectStartContactEvaluation",
      "Effect": "Allow",
      "Action": "connect:StartContactEvaluation",
      "Resource": "*"
    }
  ]
}

Related actions in connect

connect:ActivateEvaluationForm Write connect:AdminGetEmergencyAccessToken Write connect:AssociateAnalyticsDataSet Write connect:AssociateApprovedOrigin Write connect:AssociateBot Write connect:AssociateContactWithUser Write connect:AssociateCustomerProfilesDomain Write connect:AssociateDefaultVocabulary Write connect:AssociateEmailAddressAlias Write connect:AssociateFlow Write connect:AssociateInstanceStorageConfig Write connect:AssociateLambdaFunction Write

View all connect actions →