connect:StartTaskContact

Write

connect:StartTaskContact is a Write access-level action in the connect service. Grants permission to initiate a task using the Amazon Connect API

Resource types

ARNs that connect:StartTaskContact can be scoped to in an IAM policy.

arn:${Partition}:connect:${Region}:${Account}:instance/${InstanceId}/contact-flow/${ContactFlowId}
contact-flow
arn:${Partition}:connect:${Region}:${Account}:instance/${InstanceId}/contact/${ContactId}
contact
arn:${Partition}:connect:${Region}:${Account}:instance/${InstanceId}/transfer-destination/${QuickConnectId}
quick-connect
arn:${Partition}:connect:${Region}:${Account}:instance/${InstanceId}/task-template/${TaskTemplateId}
task-template

Condition keys

Keys you can use in the Condition block of a policy that grants connect:StartTaskContact.

aws:ResourceTag/${TagKey} String

Filters access by using tag key-value pairs attached to the resource

Example IAM policy

A minimal policy that allows connect:StartTaskContact. Replace "Resource": "*" with a specific ARN to follow least privilege.

{
  "Version": "2012-10-17",
  "Statement": [
    {
      "Sid": "AllowConnectStartTaskContact",
      "Effect": "Allow",
      "Action": "connect:StartTaskContact",
      "Resource": "*"
    }
  ]
}

Related actions in connect

View all connect actions →