support

34 actions in the support service. Select an action to see its access level, resource ARNs, condition keys, and a copy-paste IAM policy.

support:AddAttachmentsToSet

Write

Grants permission to add one or more attachments to an AWS Support case

support:AddCommunicationToCase

Write

Grants permission to add a customer communication to an AWS Support case

support:CreateCase

Write

Grants permission to creates a new AWS Support case

support:DescribeAttachment

Read

Grants permission to describe attachment detail

support:DescribeCaseAttributes

Read

Grants permission to allow secondary services to read AWS Support case attributes.This is an internally managed function

support:DescribeCaseOptions

Read

Grants permission to describe the available options for a single AWS Support case. This is an internally managed function

support:DescribeCases

Read

Grants permission to list AWS Support cases that matches the given inputs

support:DescribeCommunication

Read

Grants permission to get a single communication and attachments for a single AWS Support case

support:DescribeCommunications

Read

Grants permission to list the communications and attachments for one or more AWS Support cases

support:DescribeCreateCaseOptions

Read

Grants permission to describes the available options for creating a support case

support:DescribeIssueTypes

Read

Grants permission to return issue types for AWS Support cases

support:DescribeServices

Read

Grants permission to list AWS services and categories that applies to each service

support:DescribeSeverityLevels

Read

Grants permission to list severity levels that can be assigned to an AWS Support case

support:DescribeSupportedLanguages

Read

Grants permission to describes the available support languages for a given category code, service code and issue type

support:DescribeSupportLevel

Read

Grants permission to return the support level for an AWS Account identifier

support:DescribeTrustedAdvisorCheckRefreshStatuses

Read

Grants permission to get the status of a Trusted Advisor refresh check based on a list of check identifiers

support:DescribeTrustedAdvisorCheckResult

Read

Grants permission to get the results of the Trusted Advisor check that has the specified check identifier

support:DescribeTrustedAdvisorChecks

Read

Grants permission to get a list of all available Trusted Advisor checks, including name, identifier, category and description

support:DescribeTrustedAdvisorCheckSummaries

Read

Grants permission to get the summaries of the results of the Trusted Advisor checks that have the specified check identifiers

support:GetInteraction

Read

Grants permission to retrieve personalized troubleshooting assistance for account and technical issues for a specific interaction

support:InitiateCallForCase

Write

Grants permission to initiate a call on AWS Support Center. This is an internally managed function

support:InitiateChatForCase

Write

Grants permission to initiate a chat on AWS Support Center.This is an internally managed function

support:InitiateLiveContactForCase

Write

Grants permission to initiate a live contact on AWS Support Center. This is an internally managed function

support:ListInteractionEntries

Read

Grants permission to retrieve a list of entries within a specific interaction, including messages, status updates, or other relevant data points

support:ListInteractions

Read

Grants permission to retrieve a list of interactions, potentially with filters or pagination

support:PutCaseAttributes

Write

Grants permission to allow secondary services to attach attributes to AWS Support cases. This is an internally managed function

support:RateCaseCommunication

Write

Grants permission to rate an AWS Support case communication

support:RefreshTrustedAdvisorCheck

Write

Grants permission to requests a refresh of the Trusted Advisor check that has the specified check identifier

support:ResolveCase

Write

Grants permission to resolve an AWS Support case

support:ResolveInteraction

Write

Grants permission to mark a specific interaction as resolved by its unique identifier, indicating that the issue has been addressed and no further action is needed

support:SearchForCases

Read

Grants permission to return a list of AWS Support cases that matches the given inputs

support:StartInteraction

Write

Grants permission to start a specific interaction to receive personalized troubleshooting assistance for account and technical issues

support:UpdateCaseSeverity

Write

Grants permission to update the severity for a single AWS Support case. This is an internally managed function

support:UpdateInteraction

Write

Grants permission to update a specific interaction to receive personalized troubleshooting assistance for account and technical issues